Welcome to BitQaan . These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile application, and any other online platform operated by BitQaan (collectively referred to as the “Platform”). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Company Information

Business Name: BitQaan
Address: Civic Center, HB Tower, Gulberg Green, Islamabad, Pakistan
Email: info@bitqaan.com

2. Eligibility

By using this Platform, you represent that you are at least 18 years of age and capable of entering into a legally binding agreement. Users under 18 must use the Platform under the supervision of a parent or guardian.

3. Account Registration

To make purchases or access certain features, you may be required to create an account. You agree to:

Provide accurate, complete, and updated information.

Keep your login credentials secure.

Notify us immediately of any unauthorized access to your account.

BitQaan reserves the right to suspend or terminate accounts for fraudulent activity or violation of these Terms.

4. Products and Services

We strive to display our products accurately. However, product images, descriptions, or prices may occasionally contain typographical or technical errors. BitQaan reserves the right to correct any errors, update product information, or modify availability without prior notice.

All products are sold subject to availability. Prices and offers may vary and are subject to change at any time.

5. Orders and Payments

When you place an order through our Platform, you agree to provide valid payment and shipping details.

All payments are processed securely through our approved payment gateways.

BitQaan reserves the right to cancel any order due to suspicion of fraud, stock unavailability, or payment issues.

Once an order is confirmed, you will receive an email with order details and tracking information (where applicable).

6. Shipping and Delivery

We aim to deliver your products within the estimated time mentioned at checkout. However, delivery times may vary due to external factors.

BitQaan is not liable for delays caused by logistics partners, weather conditions, customs clearance, or force majeure events.

7. Returns, Refunds, and Exchanges

We want you to be satisfied with your purchase. Please refer to our Return & Refund Policy for detailed information on eligibility, timelines, and procedures.

Returned products must be unused, in their original packaging, and accompanied by proof of purchase.

8. Intellectual Property Rights

All content available on our Platform — including text, graphics, logos, images, videos, icons, and software — is the property of BitQaan and protected under copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission from BitQaan.

9. User Responsibilities

You agree not to:

Use the Platform for any illegal or unauthorized purpose.

Engage in fraudulent activities, data mining, or hacking.

Post or transmit any harmful, defamatory, or obscene content.

Violate any local, national, or international laws.

BitQaan reserves the right to restrict access or terminate accounts violating these rules.

10. Limitation of Liability

To the fullest extent permitted by law, BitQaan shall not be liable for:

Any indirect, incidental, or consequential damages arising from your use of our Platform.

Loss of profits, revenue, or data due to interruptions, delays, or errors.

Our total liability, in any case, shall not exceed the total amount paid for the product or service in question.

11. Indemnification

You agree to indemnify and hold harmless BitQaan, its affiliates, employees, and partners from any claims, damages, or expenses arising from your use of the Platform, violation of these Terms, or infringement of third-party rights.

12. Third-Party Links

Our Platform may contain links to third-party websites for your convenience. BitQaan is not responsible for the content, policies, or practices of such external websites. We recommend reviewing their terms and privacy policies before interacting with them.

13. Privacy Policy

Your use of the Platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
Read our Privacy Policy
(you can link this to your privacy policy page on your site)

14. Termination

BitQaan reserves the right to suspend or terminate your access to the Platform at any time, without notice, if you violate these Terms or engage in unlawful activity.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Islamabad, Pakistan.

16. Changes to These Terms

BitQaan may revise these Terms at any time without prior notice. Updated versions will be posted on this page with the revised “Last Updated” date. Continued use of the Platform constitutes acceptance of the updated Terms.

17. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

BitQaan
📍 Address: Civic Center, HB Tower, Gulberg Green, Islamabad, Pakistan
📧 Email: info@bitqaan.com